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(02) 9558 0533

working time

9:00 am - 5:00 pm, Monday - Sunday (by appoint.)

Terms of Use

Tradings Terms

Payment Terms

Minimum Order for Retailers $500, Pro-forma net.

Approved Credit Account Holders; strictly 30 Days net (from Date of Invoice).

Payment Methods

Payment to be made by Electronic Funds Transfer, Visa, Bankcard, Mastercard, American Express, Australia Post Money Order, Bank Cheque or Cheque. Cash will accept only when pick up from our head office (Cash and Carry).

Payment to be remitted against Invoice. We do not issue monthly statements.Carton Quantity Discount

Carton Quantity Discount

10% carton quantity discount will apply to most items unless the specific products.

Minimum Order Value

Pro-forma: Retailers Minimum Order $500 net. Approved Credit Account Holders: Minimum value $500 per order net.

Application for Credit Account

Offered at "Sincerely Yours Florist" discretion. Only "Sincerely Yours Florist" or GHA Credit Application forms (with original signature) will be considered.

For the Sincerely Yours Florist Credit Application (40kb PDF) Click Here

Limit of Credit Account

Credit limit should be applied by the customer subject approval.

Change of Ownership

Must be made in writing, and a new Credit Application to be completed.

Inactive Accounts

If an account has been inactive for a period exceeding 18 months, a new Credit Application will be required.

Additional Shops

Customers requiring more than one credit account must fully complete an additional Credit Application for each trading address; that is two shops require two Credit Applications.

Changes to Orders

Any change / cancellation must be made in writing directly to "Sincerely Yours Florist" Head Office.


Freight is not included in the cost of goods. Freight is charged on each invoice, the rate subject to our various carriers current rate for "Sincerely Yours Florist". P.S. The freight cost subject to the physical weight or cubic weight whichever is greater.

Dishonored Cheques

Will attract an accounting fee of $15 plus GST.

Overdue Accounts

Goods will not be supplied to overdue accounts until such time as the account is brought up to date. We reserve the right to withdraw Credit terms to overdue accounts. Administration fees of $5 will be applied to each additional statement.

Claims and Discrepancies

Must be made in writing directly to Head Office within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without "Sincerely Yours Florist" prior approval and delivery instructions for transport. Freight will be charged. Contact our Head Office or agent to confirm our current nominated carrier.

Estimated Delivery Time

Time quoted is subject to possible changes in shipping schedules, strikes, carrier delays, etc.

Price Changes

All terms and prices are subject to change without prior notice due to unforeseen circumstances such as fluctuations in exchange rates.

Property and Delivery of Goods

All goods are sold on ex-"Sincerely Yours Florist" warehouse basis. The property in the goods passes to the purchaser only after the price of the goods has been paid in full. The risk in the goods passes to the purchaser on dispatch. The price is ex our premises, and includes all amounts charged to this point.

Right of Refusal

"Sincerely Yours Florist" reserves the right to refuse service or credit.